COVID-19: Delays and/or Closures

(Last Updated On: March 27, 2020)

Last updated 3/27/2020 at 2:00 PM

With the increasing concerns surrounding COVID-19 (Coronavirus), we want you to know that we are actively monitoring this evolving threat and are providing this notice to keep you updated on known closures and delays. Please note that general delays may be experienced as numerous schools and business have closed or are operating on an emergency basis. Since this is an evolving crisis, please make sure to check this notice regularly.

Service Affected: Kentucky County Criminal/Civil Searches

Effective 03/16/20, the Supreme Court of Kentucky has issued an order affecting access to Kentucky courts. This order prevents access by the general public to the courts and the courts public access terminals. Details on this order can be found here:
https://kycourts.gov/courts/supreme/Rules_Procedures/202009.pdf
Impact: This action will impact all Kentucky county court searches, both criminal and civil.
Alternative: The Kentucky Administrative Office of Courts (AOC) unified court system remains operational and may be used in place of any Kentucky county criminal search requests.
Notes: Any Kentucky county civil search will be delayed until courts resume normal operations.

Service Affected: Massachusetts County Criminal/Civil Searches

Effective 03/16/20, the MA Trial Courts has issued an order affecting access to courts. This order prevents access by the general public to the courts and the courts public access terminals until 04/06. Details on this order can be found here:
https://www.mass.gov/alerts/trial-courts-closed-to-the-public-monday-and-tuesday-march-16-and-17-2020
Impact: This action will impact all MA county court searches, both criminal and civil.

Service Affected: Puerto Rico Criminal Searches

Effective 03/16/20, the Governor of PR has issued an order affecting access to courts until 03/30/20. This order prevents access by the general public to the courts and the courts public access terminals.
Impact: This action will impact all PR criminal search requests.
Notes: Any PR criminal search will be delayed until courts resume normal operations.

Service Affected: Contra Costa, CA County Criminal/Civil Searches

Effective 03/16/20, Contra Costa County announced all court locations will be closed through April 01
Impact: This action will impact all Contra Costa criminal/civil search requests that have possible records. Any Contra Costa County search that has a possible record will be delayed until courts resume normal operations.

Service Affected: Orleans Parish, LA County Criminal/Civil Searches

Effective 03/16/20, Orleans Parish announced all court locations will be closed through April 13.
Impact: This action will impact all Orleans Parish criminal/civil search requests. Any Orleans Parish search will be delayed until courts resume normal operations.

Service Affected: New York Unified Criminal Searches

Effective 03/16/20, The NY Office of Court Administration (OCA) has issued a notice that “the NY OCA will be working with a reduced staff. Please be advised that criminal history search results may be significantly delayed “
Impact: This action will impact all NY Unified criminal search requests. Any NY Unified search may be delayed until courts resume normal operations.

Service Affected: Saratoga County, NY criminal/civil searches

Effective 03/16/20, Saratoga County Courts are closed for at least one week, possibly more.
Impact: This action will impact all Saratoga County, NY criminal/civil search requests. Any Saratoga County search will be delayed until courts resume normal operations.

Service Affected: Loudon County, TN criminal/civil searches

Effective 03/16/20, Loudon County Courts are not allowing public access to court records. No time frame for resumption of services has been provided
Impact: This action will impact all Loudon County, TN criminal/civil search requests. Any Loudon County search will be delayed until courts resume normal operations.

Service Affected: San Benito, CA criminal/civil searches

Effective 03/17/20, San Benito County Courts are closed for at least 2 weeks. No time frame for resumption of services has been provided.
Impact: This action will impact all San Benito County, CA criminal/civil search requests. Any San Benito County search will be delayed until courts resume normal operations.

Service Affected: San Francisco, CA criminal/civil searches

Effective 03/17/20, San Francisco County Courts are closed until 04/15/20.
Impact: This action will impact all San Francisco County, CA criminal/civil search requests. Any San Francisco County search will be delayed until courts resume normal operations.

Service Affected: France criminal searches

Effective 03/17/20, criminal records searches are unavailable in France. No time frame for resumption of services has been provided
Impact: This action will impact all criminal search requests in France.

Service Affected: Poland criminal searches

Effective 03/17/20, criminal records searches are unavailable in Poland. No time frame for resumption of services has been provided
Impact: This action will impact all criminal search requests in Poland.

Service Affected: Georgia Counties: Bibb, Columbia, Henry, Jefferson, Madison, McIntosh, Polk & Spalding criminal/civil searches

Effective 03/17/20, criminal/civil records searches are unavailable in the following GA counties: Bibb, Columbia, Henry, Jefferson, Madison, McIntosh, Polk & Spalding. No time frame for resumption of services has been provided
Impact: This action will impact all criminal/civil search requests in these counties.

Service Affected: Nevada Counties: Mineral & Storey criminal/civil searches

Effective 03/17/20, criminal/civil records searches are unavailable in the following NV counties: Mineral & Storey. No time frame for resumption of services has been provided
Impact: This action will impact all criminal/civil search requests in these counties.

Service Affected: Tennessee Counties: Bradley, Grundy, McMinn & Polk criminal/civil searches

Effective 03/17/20, criminal/civil records searches are unavailable in the following TN counties: Bradley, Grundy, McMinn & Polk. No time frame for resumption of services has been provided
Impact: This action will impact all criminal/civil search requests in these counties.

Service Affected: Luxembourg criminal searches

Effective 03/17/20, criminal records searches are unavailable in Luxembourg. No time frame for resumption of services has been provided
Impact: This action will impact all criminal search requests in Luxembourg.

Service Affected: California Counties: Alameda, Los Angeles & Santa Barbara criminal/civil searches

Effective 03/17/20, criminal/civil records searches are unavailable in the following CA counties: Alameda – through 04/07, Los Angeles – through 03/19 & Santa Barbara – No time frame for resumption of services has been provided
Impact: This action will impact all criminal/civil search requests in these counties.

Service Affected: New Jersey County Criminal/Civil Searches

Effective 03/17/20, the Supreme Court of Kentucky has issued an order affecting access to Kentucky courts. This order prevents access by the general public to the courts and the courts public access terminals. No time frame for resumption of services has been provided
Impact: This action will impact all New Jersey county court searches, both criminal and civil.

Service Affected: Georgia Counties: Bryan, Burke, Chattahoochee, Crawford, Dougherty, Evans, Fannin, Gilmer, Harris, Liberty, Long, Marion, Muscogee, Peach, Pickens, Richmond, Talbot, Tatnall & Taylor criminal/civil searches

Effective 03/17/20, criminal/civil records searches are unavailable in the following GA counties: Bryan, Burke, Chattahoochee, Crawford, Dougherty, Evans, Fannin, Gilmer, Harris, Liberty, Long, Marion, Muscogee, Peach, Pickens, Richmond, Talbot, Tatnall & Taylor. Closings vary from 2 weeks to 30 days.
Impact: This action will impact all criminal/civil search requests in these counties.

Service Affected: Lake County, CA criminal/civil searches

Effective 03/16/20, Lake County Courts are closed until 04/15/20.
Impact: This action will impact all Lake County, CA criminal/civil search requests.

Service Affected: Georgia Counties – Catoosa, Chatooga, Dade, Dawson, Franklin, Gordon, Hancock, Walker & Whitfield criminal/civil searches

Effective 03/18/20, criminal/civil records searches are unavailable in the following GA counties: Catoosa, Chatooga, Dade, Dawson, Franklin, Gordon, Hancock, Walker & Whitfield. No time frame for resumption of services has been provided.
Impact: This action will impact all criminal/civil search requests in these counties

Service Affected: Pennsylvania County Criminal/Civil Searches

Effective 03/19/20, the Supreme Court of Pennsylvania has issued an order affecting access to PA courts. This order prevents access by the general public to the courts. Details on this order can be found here:
http://www.pacourts.us/assets/files/page-1305/file-8634.pdf
Impact: This action will impact the ability to obtain court copies all PA county court searches and will limit access to some county civil record searches.

Service Affected: States of Michigan & Pennsylvania (partial –Allegheny, Bucks, Chester, Delaware, Monroe, Philadelphia and Montgomery counties)

Effective 03/24/20, Michigan and Pennsylvania issued stay at home orders
Impact: This action may impact all Michigan and Pennsylvania (partial –Allegheny, Bucks, Chester, Delaware, Monroe, Philadelphia and Montgomery counties) search requests.

Service Affected: San Luis Obispo, CA criminal/civil searches

Effective 03/24/20, San Luis Obispo County Courts are closed. No time frame for resumption of services has been provided.
Impact: This action will impact all San Luis Obispo County, CA criminal/civil search requests.

Service Affected: Fresno, Humboldt & Napa County, CA criminal/civil searches

Effective 03/23/20, Fresno, Humboldt & Napa County Courts are closed. No time frame for resumption of services has been provided.
Impact: This action will impact all Fresno, Humboldt & Napa County, CA criminal/civil search requests.

Service Affected: States of Delaware, Louisiana and Ohio

Effective 03/23/20, Delaware, Louisiana and Ohio issued stay at home orders
Impact: This action may impact all Delaware, Louisiana and Ohio search requests.

Service Affected: Pima County, AZ criminal/civil searches

Effective 03/20/20, Pima County Courts are closed. No time frame for resumption of services has been provided.
Impact: This action will impact all Pima County, CA criminal/civil search requests.

Service Affected: Tennessee Counties – Chester, Hardeman, Henderson & Madison criminal/civil searches

Effective 03/25/20, criminal/civil records searches are unavailable in the following TN counties: Chester, Hardeman, Henderson & Madison. No time frame for resumption of services has been provided.
Impact: This action will impact all criminal/civil search requests in these counties

Service Affected: San Joaquin, CA criminal/civil searches

Effective 03/25/20, San Joaquin County Courts are closed. No time frame for resumption of services has been provided.
Impact: This action will impact all Joaquin County, CA criminal/civil search requests.

Service Affected: Tehama, CA criminal/civil searches

Effective 03/27/20, Tehama County Courts are closed. No time frame for resumption of services has been provided.
Impact: This action will impact all Tehama County, CA criminal/civil search requests.

Service Affected: Tennessee Counties: Coffee & Roane criminal/civil searches

Effective 03/27/20, criminal/civil records searches are unavailable in the following TN counties: Coffee & Roane. No time frame for resumption of services has been provided
Impact: This action will impact all criminal/civil search requests in these counties.

Service Affected: W-2 search requests

Effective 03/26/20, the IRS has temporarily suspended access to the Income Verification Express System (IVES), which is used to obtain W-2 information. No time frame for resumption of services has been provided.
Impact: This action will impact all requests for W-2 information.