For Applicants

Typically, background checks are completed within 48-72 hours.

There are a few things you can do to prepare for your background check and make sure that verifications are processed as quickly and smoothly as possible:

1. Gather phone numbers of the companies and references that are going to be verified. Double check that the phone numbers you provide are up to date and in-service.
2. Check your records to make sure that you are providing specific and accurate information in regards to employment dates, graduation dates, and salary information (if required).
3. Make sure to note if you were employed at a particular company through a staffing agency
4. Make sure to note if a reference or employer knows you by a different name/maiden name.
5. Make sure to contact your references and let them know that you have provided their name as a reference. Give them an opportunity to expect a phone call from a Justifacts representative who will be contacting them shortly in regards to providing a reference for you.
6. If a motor vehicle report is required for your background check, have your driver’s license number handy.

Justifacts has a number of safeguards in place to protect personally identifiable information. The credentials used to access the Justiweb system are configured using advanced encryption technologies, in addition to other means of authentication, including IP validation.

In addition, Justifacts has a variety of internal policies in place to ensure the protection of Personally Identifiable Information (PII) and client information, including electronic access, password protection, truncated social security numbers, clean-desk, document disposal, and physical access.

No, Justifacts does not outsource any verifications to overseas call centers. As members of the Concerned CRAs, we are dedicated to keeping all personally identifiable information in the United States. If you have lived overseas and an international search is requested, Justifacts will only release the minimum personal information required to complete that specific verification.

To begin the applicant portal process, two emails will be sent to you using the email address provided to your recruiter/hiring manager. This first email will contain a secure link that is exclusive to you. This will be followed by a second email containing a security pin that must be used to begin the process. You will have 72 hours to complete the information before the request expires.

You are able to save information and return later to complete your applicant portal request.

First, ensure there are no requirements for the page you are overlooking, such as a required field that has not been filled in. Next, check your firewall settings and try a different browser. If that still does not work, reach out to the company that issued you the application.

You are able to dispute any mistakes found in your background check.  Learn more about applicant disputes